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HEAT software is the flagship and market-leading help desk solution from FrontRange Solutions. Built on nearly two decades of service management experience, HEAT software integrates core service and support components into one complete help desk solution. Reduce costs and drive higher customer satisfaction with a best practices approach to employee and customer support. HEAT software is designed and optimized for the mid-market, giving organizations a highly configurable, compliance-focused, yet cost-effective solution. HEAT help desk software delivers enterprise functionality for any industry – at the right price.
software is the flagship and market-leading help desk solution from FrontRange Solutions. Built on nearly two decades of service management experience, HEAT software integrates core service and support components into one complete help desk solution. Reduce costs and drive higher customer satisfaction with a best practices approach to employee and customer support. HEAT software is designed and optimized for the mid-market, giving organizations a highly configurable, compliance-focused, yet cost-effective solution. HEAT help desk software delivers enterprise functionality for any industry – at the right price.
The Proactive Help Desk — Beyond Incident Management
IT asset and client lifecycle management increase the speed and agility of the IT team. By integrating HEAT help desk software with FrontRange infrastructure management tools, agents can more effectively manage the dynamic infrastructure. Software license optimization, automated policy compliance, and data leakage protection are achievable. Service is optimized when agents have easy access to automated infrastructure management tools such as remote control/repair, endpoint device security and distribution and patch management.
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HEAT Suite
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About Ticomix
Ticomix is one of the largest HEAT help desk software partners in North America. We provide solutions including sales, consulting, services, support, training, upgrades, and more to companies of all sizes nationwide.Headquartered in Rockford, Ticomix also has a regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland, Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and Madison, Wisconsin; San Antonio, Houston, and Dallas, Texas.
Call Ticomix today at 866.842.6649 or email us at info@ticomix.com.
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