Catapult Your Sales & Marketing Effectiveness.


GoldMine CRM software

On-Premise CRM Solution.

Empower your team with the most robust CRM on the market, with extensive add-ons, full customizations and industry-leading ROI.

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SugarCRM Platinum Partner

Cloud-Based or On-Premise CRM Solution.

Simple, quick to deploy and easy to learn. SugarCRM is the most cost-effective solution in the browser-based CRM landscape.

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More CRM Resources:
Upcoming Webinars

Archived Webinars:

GoldMine Webinars  |  SugarCRM Webinars

Training & Support for your organization

BreakingAway GoldMine overlay for financial professionals
GoldMine overlay for Financial Professionals

 

Innovative IT Service Management Solutions.


HEAT help desk ticketing software

A full-featured, out-of-the-box support solution, HEAT is an affordable, easy-to-use help desk application, among the industry's lowest TCO. Explore HEAT ►

 

FrontRange Solutions IT Service Management

FrontRange ITSM's modular, pre-integrated set of 9 modules allows you to choose the functionality your business needs now and add more later. Explore ITSM ►

 

FrontRange SaaS2

Cloud-based, ITIL-certified Service Management solution. Experience Service Management that’s cost effective, efficient and simple to get started. Explore ITSM SaaS2 ►

 

ServiceNow cloud help desk ticketing service

ServiceNow is a leading provider of cloud-based services designed automate enterprise IT operations. Explore ServiceNow ►

WEBINARS:  Find Upcoming Webinars on our Events Calendar  |  View Archived Webinars Here

 

Networking, Network Hosting, Data Backup & Disaster Recovery.


Technology is not just a cost of doing business but an enabler to achieve a competitive advantage. With an industry-best backup & data recovery service, managed IT services and key vendor partnerships, Ticomix can give YOU the advantage. Learn more ►

 

Bulletproof Data Backup & Recovery
Bulletproof 2.1 Backup & Data Solution ► More than just backup, it's a total computing solution.

Ticomix IT 2.0 Managed Services
IT 2.0 Managed Services ► No more surprises—flat-fee IT support and network hosting.

 

Upcoming Networking Events ► Find upcoming webinars, training & seminars on our Events Calendar.

 

Custom Programming Solutions for Your Unique Needs.


Whether your business requires specialized software solutions or completely custom-written applications, the Business Services team at Ticomix is ready to help. Learn More ►

 

Specialized Software Solutions:

ALERE Accounting & Financial Software ►

ALERE Manufacturing Software ►

Unity Barcode Data Collection Software ►

Abra HR & Payroll Software ►

 

Custom Software Development ► Professional requirements analysis, database design, implementation—PC & web applications.

Reporting & Data Analysis ► Microsoft SSRS, Crystal Reports, MySQL, FoxPro and other reporting & analysis tools.

Resources ►

 

Premier Certified Cisco Engineering, Sales & Support.


Successful businesses run on Cisco & Ticomix

 

Successful businesses around the world run on Cisco.

And now, Ticomix is your trusted Cisco Premier Certified Partner. See benefits of working with a Premier partner ►

Overview of Services - Networking, phones, security, mobility, wireless. Learn More ►

 

TechDay14 | March 18th | 12:30–5PM
A complimentary half-day showcase of cutting edge technology. Wireless, data management, cloud storage. Vendor booths and featured keynote speakers. Hors d'oeuvres & beverages. Details & Registration ►

 

» FrontRange Service Catalog

FrontRange ITSM Service Catalog

FrontRange Service Catalog—Visibility into IT's services offerings for the entire enterprise.


Revolutionize IT and Business Service delivery

FrontRange Solutions Service Catalog

FrontRange Solutions® ITSM Service Catalog™

Services in today’s technology environment begin and end "on the fly"—driving a need for agility, flexibility and immediacy. FrontRange Solutions® ITSM Service Catalog™ provides visibility into IT’s service offerings for the entire enterprise, designed with multiple audiences in mind.

Now you can provide your internal and external customers with a one-stop shop of all available goods and services, allow service providers to design approvals and fulfillment, and empower business owners to track service consumption, all from an intuitive interface.

FrontRange Service Catalog is a Web-based shopping cart, which clearly outlines and defines all IT services. Users can order all service offerings directly online using the intuitive interface. All service requests then go through individually configurable approval processes—the initial request subsequently turns into an approved and documented order.

This standalone module integrates with FrontRange ITSM and Service Level Management out-of-the-box, so you can deliver, measure, and tune your services to meet the changing needs of your business. If you are not already a FrontRange ITSM user, you can plug FrontRange Service Catalog into your existing service desk solution to maximize your technology investment.

Benefits

  • On-demand self-service for the Cloud representing an entitlement-based menu of service offerings for users 
  • Single point of interaction for IT Service requests 
  • Holistic picture of all services 
  • High performance and cost transpar¬ency for providers and users 
  • Less administrative effort due to lean, audit-proof processes 
  • Higher cost savings – up to 70% for service delivery 
  • Less administration through stream¬lined, revision-proof processes 
  • On-Demand Reporting and metrics 
  •  Improved customer satisfaction

Features

  • Transparency: view all costs, including usage-based billing 
  • One click shopping: from service request to service delivery 
  • Transparency and cost control 
  • Fully automated and integrated process: from request to service delivery - with Desktop and Server Management

Do you...

  • Require only limited Service Catalog capability?
  • Require full capablity Service Catalog?

If you answered Yes then click here for a product demo or free initial consultation. You can also call Ticomix at 779-423-6200 to speak to an ITSM expert.